After you create a report or open a report for editing, you can customize its appearance and results to suit your business needs. In the report builder, you can find the customization menus in the ...
A report is a request for information from your Zendesk data. For example, you might want to ask "How many open support tickets do I have?" In Explore, users with the Admin or Editor role can crea...
Messaging lets you have rich conversations with your customers that are persistent, with full context and history. When you enable messaging, you can connect it to your website or help center, mob...