About Zendesk | Our Team, Our Story

About Zendesk

Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data.

Our Journey

  • 2007

    Founded in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a software revolution to the customer service space.

  • 2008

    The first zendesk customer signed up.

Our Team

Team Member 1

Mikkel Svane

Founder and CEO

Team Member 2

Alexander Aghassipour

Founder and Chief Product Officer

Our Values

  • Empathy

    We listen to our customers and seek to understand their needs. We take the time to walk in their shoes.

  • Innovation

    We aren’t afraid to challenge the status quo or do things differently. We value innovative thinking and strive to create better ways of doing things.